Abu Dhabi at Your Fingertips: The Ultimate Shared City Tour from Dubai with Customizable Park Add-ons!

Our tours and services are designed for your comfort and convenience, typically covering the following:

• Transfers: Comfortable, air-conditioned return transfers from/to specified hotels or airports within designated city limits (e.g., Hurghada, Dubai, Cairo, El Gouna, Makadi Bay, Sahl Hasheesh). Transfers may be shared (SIC) or private, as per the booked option.
• Admission/Tickets: Entry tickets or admission fees to main attractions, theme parks, museums, or experiences as per the selected tour option.
• Guided Services: Services of an experienced guide or instructor (e.g., city tour guide, snorkeling master, dive instructor) where applicable.
• Meals: Specified meals (e.g., lunch on board, buffet dinner, breakfast, BBQ) as detailed in the tour's specific itinerary.
• Beverages: Generally includes standard non-alcoholic beverages such as water, tea, and soft drinks, as specified for each tour.
• Equipment: Provision of necessary equipment for activities (e.g., snorkeling gear, diving equipment) if detailed in the tour's specific inclusions.
• Specific Activities: Participation in designated activities (e.g., boat rides, banana boat, basic theme park rides/shows) as outlined in the tour description.
• Meet & Greet Services: For airport transfers, a personalized meet & greet by our representative.
• Taxes and Fees: All applicable taxes and service charges are typically included in the price.

To ensure clarity, please note that the following are generally not included in our standard tour prices unless explicitly stated otherwise in a specific tour's inclusions:

• Personal Expenses: Any personal expenses incurred during the tour, such as shopping, souvenirs, or additional activities not part of the standard itinerary.
• Optional Activities & Upgrades: Costs for optional activities (e.g., parasailing, specific premium rides, additional water sports) or any upgrades to services.
• Additional Beverages: Alcoholic drinks, specialty coffees, or other premium beverages unless specifically listed as included.
• Meals Not Specified: Any meals or snacks not explicitly mentioned in the tour's inclusions.
• National Park Fees: Environmental or National Park entry fees (e.g., $5 for Red Sea tours) which are often collected locally.
• Venue-Specific Charges: Extra charges at venues for amenities such as lockers, strollers, valet parking, or photography services.
• Gratuities: Tipping or gratuities for guides, drivers, or crew members (these are entirely at your discretion).
• Outside Food & Drinks: Bringing food and drinks into parks or on transfer vehicles is generally prohibited by venue/operator policies.
• Unspecified Admissions: Entrance fees to any attractions not explicitly listed in your chosen tour's inclusions.

To make the most of your adventure, we recommend packing the following:

• Identification:
  Original Passport or Valid Government-Issued ID: This is crucial, especially for tours that involve entering specific cultural sites (like BAPS Mandir in Abu Dhabi) or for security checks.
  (For children: ensure they have necessary identification if required for entry to parks/attractions).
• Comfort & Protection:
  Comfortable Clothing: Lightweight, breathable clothing suitable for the local climate (especially in warmer regions like Dubai and Hurghada).
  Comfortable Walking Shoes: Essential for city tours, museum visits, or theme parks where you'll be doing a lot of walking.
  Swimwear & Towel: If your tour involves water activities like snorkeling, swimming, or water parks (e.g., Dolphin House, Hula Hula Island, Yas Waterworld, SeaWorld).
  Sun Protection:
  Sun Cream/Sunscreen: High SPF is highly recommended due to strong sun exposure.
  Sunglasses: To protect your eyes from the bright sun.
  Hat or Cap: For additional sun protection.
• Photography & Personal Items:
  Camera or Smartphone: To capture stunning photos and videos of your experience.
  Portable Charger/Power Bank: To keep your devices charged throughout the day.
  Small Backpack or Bag: To carry your personal belongings easily.
• Financial & Miscellaneous:
  Cash (Local Currency): For personal expenses, souvenirs, extra beverages, tips (optional), or any fees not included in the tour price (e.g., National Park fees, locker rentals at parks).
  Credit/Debit Cards: For larger purchases or emergencies.
  Personal Medications: If you have any specific medical conditions, ensure you bring your necessary medications.
• Specific to Certain Tours:
  Modest Attire: For visits to religious sites like the Sheikh Zayed Grand Mosque, ensure you have appropriate modest clothing (shoulders and knees covered for both men and women; headscarf for women). Some tours may provide loaner abayas/scarves, but it's best to be prepared.

To ensure a smooth and enjoyable experience, please carefully review the following essential information before finalizing your tour or service reservation:

• Booking Accuracy & Contact Details:
  It is mandatory to provide your exact hotel name and full address at the time of booking.
  A valid WhatsApp number is also mandatory for all bookings. This allows our driver or representative to contact you directly for pick-up coordination and any urgent communication regarding your service.
  Please ensure all provided details are accurate to avoid any delays or issues.
• Pick-up Times & Duration:
  For shared tours (e.g., Abu Dhabi City Tour from Dubai), pick-up times are generally fixed (e.g., 9:30 AM from Dubai hotels within city limits). Please adhere strictly to the advised pick-up time.
  Tour durations are approximate (e.g., 9 hours for the Abu Dhabi City Tour from Dubai) and can vary slightly due to traffic or operational conditions.
• Ticket Validity & Usage (for Multi-Park/Attraction Tickets):
  For combo tickets involving multiple parks or attractions (e.g., Yas Island parks), please note the specific validity period. For instance, Yas Island multi-park tickets are typically valid for use within 06 days from the date of the first park redemption.
  There will be no refund for unused or partially used services or tickets.
• Venue-Specific Regulations & Facilities:
  Operational Timings: Always check the most up-to-date operational timings and days of specific attractions (e.g., theme parks, museums, temples) on their official websites to avoid any inconvenience, as these can change without prior notice.
  Attraction Availability: The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons or maintenance (e.g., specific rides under maintenance). Any complimentary alternatives offered by the venue during such periods will be subject to their terms (e.g., Ferrari World's Go Karting/E-Simulator during Formula Rossa closure).
  Prohibited Items: Guests are generally prohibited from bringing outside food and drinks into theme parks or attractions.
  On-site Amenities: ATMs, Prayer rooms, Baby changing and feeding facilities, and smoking areas are typically available within larger venues (e.g., theme parks).
  Extra Charges at Venue: Please be aware that services like valet parking, lockers, and stroller rentals are usually available at extra charges directly at the venue itself.
• Identification Requirements:
  For certain cultural sites (e.g., BAPS Mandir), visitors MUST present a physical government-issued ID (such as an Emirates ID or passport) for entry. Failure to do so may result in denied access.
• Behavior & Safety:
  Children must be accompanied by an adult throughout the duration of all tours and within attractions.
  Eating, drinking, and smoking are strictly prohibited inside transfer vehicles during all tours, as per safety regulations and our terms and conditions.
• Exclusions Reminder:
  Unless explicitly stated in the "Inclusions" of your specific tour option, personal expenses (shopping, souvenirs), alcoholic drinks, optional activities, and gratuities for guides/drivers are typically not included in the tour price.